Your duty to provide true and accurate information
Basildon Borough Council conducts regular benefit reviews to ensure customers are receiving their correct entitlement to Housing Benefit and/or Council Tax Support.
You are required to complete a Benefit Review if you have received a Benefit review letter or a SMS text message.
If you have received a letter or SMS text message asking you to complete an online benefits review the Review letter or SMS text message will include your unique login passcode.
If the review is not completed, the claim can be suspended while Basildon Borough Council chases this information, and if the review still remains uncompleted your benefit may be cancelled.